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How long does my password last?

AnswerYour password will last forever unless you choose to change it.BackgroundOnce you have created your password during your registration process, it will not expire unless you change this using the forgotten password process or if you choose to change this via your user settings page on your acco…

Should I ever write my password down?

AnswerNo, you should never write your password down.BackgroundIf you write your password down, somebody could find this and there is a chance that they could access your account and your information. You should also never share your password with anyone such as work colleagues. You should consider u…

What should I do if I have forgotten my password?

AnswerGo to the ‘Forgotten your password?’ page from the sign in page.BackgroundEmail authentication means that you can set up a new password in the event that you forget your current password. You should consider using a passphrase as these are usually longer, easier to remember and offer great…


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